QBQ Quote For the Ages

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Love this burst from John Miller in QBQ:

From the smallest group to the largest corporation, from the lowest rung on the ladder to the highest office in the land, there’s an epidemic of blame going on and no one seems immune. The CEO blames the vice president, who blames the manager, who blames the employee, who blames the customer, who blames the government, who blames the people, who blame the politicans, who blame the schools, who blame the parents, who blame the teen, who blames the dad, who blames the mom, who blames her manager, who blames the vice president, who blames the CEO, and on and on it goes. This is the ‘Circle of Blame,’ and it would be kind of funny it weren’t so true.

“Blame and ‘whodunit’ questions solve nothing. They create fear, destroy creativity, and build walls.”

The very reason we chose QBQ as our first book in the book review program was the singular message of personal accountability. As we’ve said before, master this trait and you are well on your way towards success in sales. One more quick take:

There’s not a chance we’ll reach our full potential until we stop blaming each other and start practicing personal accountability.”

Amen, John. Amen.

QBQ is an important book for any sales professional. A hearty thumbs-up on this book and John’s most recent addition, Flipping the Switch.

Take complete ownership of your professionalism, your ethics, your habits, your behavior, your thoughts, your results. Don’t blame your lack of training. Don’t blame your manager. Don’t blame your executives.

Get the results on your own. You have the talent and the expertise. Make. It. Happen.