Comments on: GrandCentral for Managing Calls http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/ sales 2.0 tools to help you sell more Thu, 28 Aug 2008 13:08:57 +0000 http://wordpress.org/?v=2.5 By: Brandon http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1987 Brandon Sat, 30 Dec 2006 20:40:51 +0000 http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1987 Hi Boris, Thanks for your comments and recommendations on your RingCentral product. I really do like unified messaging tools, so I'm sure at some point this year I'll give you guys a close look and add a review here as well. Best of luck in 2007! Hi Boris,

Thanks for your comments and recommendations on your RingCentral product. I really do like unified messaging tools, so I’m sure at some point this year I’ll give you guys a close look and add a review here as well.

Best of luck in 2007!

]]> By: Brandon http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1986 Brandon Sat, 30 Dec 2006 20:39:39 +0000 http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1986 Vincent, Thanks for checking in! I like the features in GrandCentral, so I've slowly given out my number to more people. (I am learning that old habits are hard to break--if a person knows they can reach me on my cell phone, they still just call my cell phone instead of the new number I've given them!) Also still hoping that the ability to receive faxes comes at some point, too. Thanks again for checking in with us! Good luck developing GrandCentral! Vincent,

Thanks for checking in!

I like the features in GrandCentral, so I’ve slowly given out my number to more people. (I am learning that old habits are hard to break–if a person knows they can reach me on my cell phone, they still just call my cell phone instead of the new number I’ve given them!)

Also still hoping that the ability to receive faxes comes at some point, too.

Thanks again for checking in with us! Good luck developing GrandCentral!

]]> By: Boris Elpiner http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1949 Boris Elpiner Fri, 22 Dec 2006 18:45:58 +0000 http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1949 Brandon, Thank you very much for mentioning RingCentral and for showing that the real value of Internet telephony is not in cheap phone calls, but in revolutionizing the way we communicate. You’ve mentioned several excellent examples how it can benefit sales professionals. I’d like to add a few points that we at RingCentral have learned over the last few years from tens of thousands of subscribers. Many of them use RingCentral to project a professional image to their customers and make their small companies appear larger and more established. That translates into service features such as multiple toll-free and/or local numbers, multiple extensions with auto-attendant (dial 1 for sales, dial 3 for shipping .etc), professionally recorded custom announcements and greetings, a dedicated fax number for sending and receiving faxes, as well as routing phone calls and playing greetings by scheduled date, time and Caller ID. The business benefit is quite substantial. In fact, some of our customers reported that adding a toll-free number and a click-to-call button to their web sites increased their sales by 20%. Just a few years ago such functionality would be out of reach for small businesses and individuals, but now it’s just a few clicks away. Your readers might want to check out our blog (http://blogs.ringcentral.com ) to see how it all works in the real life. Thanks, Boris Elpiner Brandon,

Thank you very much for mentioning RingCentral and for showing that the real value of Internet telephony is not in cheap phone calls, but in revolutionizing the way we communicate. You’ve mentioned several excellent examples how it can benefit sales professionals. I’d like to add a few points that we at RingCentral have learned over the last few years from tens of thousands of subscribers. Many of them use RingCentral to project a professional image to their customers and make their small companies appear larger and more established. That translates into service features such as multiple toll-free and/or local numbers, multiple extensions with auto-attendant (dial 1 for sales, dial 3 for shipping .etc), professionally recorded custom announcements and greetings, a dedicated fax number for sending and receiving faxes, as well as routing phone calls and playing greetings by scheduled date, time and Caller ID. The business benefit is quite substantial. In fact, some of our customers reported that adding a toll-free number and a click-to-call button to their web sites increased their sales by 20%. Just a few years ago such functionality would be out of reach for small businesses and individuals, but now it’s just a few clicks away. Your readers might want to check out our blog (http://blogs.ringcentral.com ) to see how it all works in the real life.

Thanks,
Boris Elpiner

]]> By: Vincent Paquet http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1946 Vincent Paquet Tue, 19 Dec 2006 23:38:42 +0000 http://www.salesteamtools.com/2006/12/18/grandcentral-for-managing-calls/#comment-1946 Brandon, Thanks for the coverage. Couple of responses to your comments: 1. we don't intend to stay in beta very long, but felt we had to be upfront about the fact that there could be small bugs here and there. Nothing can replace 10,000's of users using the service and we wanted to confirm that the service would be rock solid before removing the beta tag. 2. hopefully the level of control we give you over your vmails will make you switch providers on this :-) Being able to keep them all in one spot, search them, add notes, forward them is very addictive. Hope you'll give it a try. 3. Agreed, although we're working on a seamless sync with Outlook etc... to help you solve that. The fact is that your call log is your most up-to-date source of information for your contacts. As a result, my GrandCentral address book is growing quicker than my Outlook AB. Best Vincent Brandon,
Thanks for the coverage. Couple of responses to your comments:
1. we don’t intend to stay in beta very long, but felt we had to be upfront about the fact that there could be small bugs here and there. Nothing can replace 10,000’s of users using the service and we wanted to confirm that the service would be rock solid before removing the beta tag.
2. hopefully the level of control we give you over your vmails will make you switch providers on this :-) Being able to keep them all in one spot, search them, add notes, forward them is very addictive. Hope you’ll give it a try.
3. Agreed, although we’re working on a seamless sync with Outlook etc… to help you solve that. The fact is that your call log is your most up-to-date source of information for your contacts. As a result, my GrandCentral address book is growing quicker than my Outlook AB.
Best
Vincent

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